Influence of Supply Chain Management Practices on Performance of Wajir County Government

Abstract

Supply chain management is typically understood to be the integration, coordination, and collaboration across businesses and throughout the supply chain with the goal of producing goods, services, and information that create value for clients and other stakeholders. A potentially advantageous tactic for gaining a competitive edge and improving organizational performance is effective supply chain management (SCM). The purpose of the study was to assess the influence of Supply Chain Management practices on the performance of Wajir county Government. The following specific goals served as the study's guiding principles: to determine the Influence of Supply Chain Integration practice on the performance of Wajir county Government; to examine the influence of Customer Relationship Management practice on the performance of Wajir county Government; to find out the Influence of Information Sharing practice on the performance of Wajir county Government and finally to assess the Influence of Strategic Supplier Partnership Practice on Performance of Wajir County Government. The research design for the study was a descriptive survey. Two hundred and ninety five (295) Wajir County employees from the departments of the Inspectorate Department, Finance Department, ICT Department, Human Resource Department, Trade and Infrastructure Department, and Procurement Division made up the population for this study. Ninety (90) respondents from the study's target population were selected at random. Self-administered questionnaires that are mostly quantitative and descriptive in nature were used to gather the primary data. A Cronbach’s alpha (α) of more than 0.7 was considered acceptable while a Cronbach’s alpha (α) of less than 0.7 was considered questionable The completed and returned questionnaires were reviewed for completeness after data collection, coded, and entered into the Statistical software for social sciences (SPSS version 24). Descriptive statistics were employed to explain the characteristics of the variables, while regression analysis was utilized to examine the relationships between variables. From the regression analysis, the findings showed that Supply Chain Integration practice(SCI), Customer Relationship Management practice (CRM), Influence of Information Sharing practice (IS) and Strategic Supplier Partnership Practice (SSP) significantly predict the performance of Wajir County Government, Kenya. The results of the linear regression indicate that R2 = .655 and R= 0.809, reveals that there is a strong linear relationship between Supply Chain Management practices and performance of Wajir County Government. The independent variables explained 65.5% of the variability of our dependent variable. Supply Chain Integration practice (SCI) (β =0.353, p˂ 0.05) had the strongest relationship with the Performance of Wajir County Government in Kenya, then followed by Strategic Supplier Partnership Practice (SSP) (β =0.291, p˂ 0.05), Customer Relationship Management practice (CRM) (β =0.233, p˂ 0.05) and Information Sharing practice (ISP). SCC practice with (β =0.140, p˃ 0.05) respectively