Publication: Effect of Procurement Planning on Service Delivery in Lamu County, Kenya
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2024-06-22
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The Strategic Journal of Business & Change Management.
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Abstract
Determining the impact of procurement planning on the provision of services in Lamu County, Kenya, was the
primary goal of this study. The objectives of this research were to ascertain the impact of user needs identification;
evaluate the impact of procurement methodology; investigate the impact of budget allocation; and, lastly,
ascertain the impact of vendor selection on service delivery in Lamu County, Kenya. The study used a descriptive
design. To choose a sample that is representative of the whole population, the researcher applied stratified
random sampling approach. The 504 employees, who are middle- and senior-level personnel chosen from Lamu
County's 11 State Corporations, were the target population. By applying the Yamane formula, the sample size of
223 respondents was established. Since all of the departments' operations, engineering, legal, finance, human
resources, and procurement departments are centralized and able to supply data, questionnaires were utilized to
gather primary data from each of them. Using SPSS version 24, a descriptive analysis of the data was conducted to
determine the relationship between the independent and dependent variables. Multiple linear regression analysis
was used to ascertain the link between the independent and dependent variables, and the Pearson correlation
coefficient (r) was used to quantify the strength of that relationship. The findings indicate that all four
procurement planning variables—budget allocation, procurement methodology, user needs identification, and
vendor selection—significantly contribute to predicting service delivery performance in Lamu County. The
coefficients reveal positive and statistically significant relationships between each procurement factor and service
delivery outcomes. Specifically, for every one-unit increase in budget allocation, effective procurement
methodology, user needs identification, and vendor selection, service delivery is predicted to increase by 0.350,
0.250, 0.280, and 0.300 units, respectively. In conclusion, the findings underscore the importance of adhering to
budgetary allocations and effective fund utilization for enhancing service delivery outcomes in Lamu County,
Kenya. The study recommends parastatals to develop clear guidelines and frameworks for budget allocation that
prioritize alignment with community needs and service delivery objectives; implement structured and transparent
procurement procedures to ensure fairness, competition, and efficiency in vendor selection and to provide training
and capacity-building programs for procurement officers.
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Keywords
Procurement Planning, Service Delivery, Budget Allocation, User Needs Identification