Publication: Management Information System Usage and its Influence on Academic Processes in Mount Kenya University, Kigali Campus, Rwanda
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2018-02
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Journal of Information Science, Systems and Technology
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Abstract
The study investigated how both staff and students of Mount Kenya University, Kigali used the
university’s Management Information System (MIS) to perform and benefit from academic processes
and how the functionalities of the MIS influenced the execution of academic processes. Sample size of
164 staff and 354 students were obtained in the case study from target populations of 251 staff and
3072 students respectively, using stratified random and purposive sampling techniques, with the
students sampled from the seven schools of the university. A questionnaire was used to collect data
from the staff and students, while the Coordinator of ICT and Librarian were interviewed. Findings
revealed that the MIS was considered helpful for student registration by staff (89.63%) and students
(88.18%); for information retrieval by staff (90.24%) and students (93.66%) respectively; for
documents generation by staff (91.46%) and students (86.74%); for enhancing students’ awareness of
academic programs by the students (95.39%). MIS reduced long queues for services as revealed by
staff (92.07%) and students (85.01%). Multiple regression analysis revealed a very strong positive
correlation (R2 =0.95) between MIS usage by staff and perceived effectiveness of implementation of
the university’s academic processes (R2 = 0.95), and similarly for the students (R2 = 0.901), with both
correlations significant at the 95% confidence level. Recommendations of the study included the
provision of uninterrupted Internet connectivity with adequate bandwidth to enable readier and faster
intranet and Internet access. Provision of training on MIS functionalities for staff should be offered
more frequently to minimize inefficiencies in MIS usage. Communications through the MIS should be
improved in various ways, including posting timely notifications, providing feedback facilities and
providing electronic links to the library’s Online Public Access Catalogue other information services,
and various published digital documents and learning materials of the university.
Description
This paper correlates MIS usage with the execution of academic processes in Mount Kenya University in Kigali City, Rwanda
Keywords
Management Information System usage, Academic processes, University students, University staff, Mount Kenya University, Rwanda