Analyzing application of Information communication technologies and use for information provision by library Staff of Mount Kenya University Library, Kisii Campus

Abstract

Information and Communication Technologies (ICTs) play a crucial role in creating access to and utilization of library information resources and services through the use of library management systems leading to the current stampede to train and refresh library staff skills in order to promote and engender service delivery. When academic libraries integrate ICTs in acquisition, processing, storage, dissemination and accession to their holdings, user needs are addressed quickly and on time. In this study the researchers sought to determine the application of Information Communication Technologies (ICTs) and Use for information provision by library staff of the Mount Kenya University Library, Kisii Campus. The target population was Mount Kenya university library staff and students. A survey research design aimed at identifying users’ views and interpretation of the application and use of ICTs in the provision of library information resources and services. Stratified sampling was used to identify the students-respondents and purposive sampling used to select the library staff. While questionnaires were placed to collect the data from students, library staff respondents were interviewed. The study sample comprised four hundred (320) library users and staff out of a population of three thousand five hundred and twenty eight (1456). The study showed among other findings, that there are improved access and use of library resources and services through the use ICTs in Mount Kenya University, Kisii Campus.