The Influence of Employee Commitment on the Performance of State Departments in Kenya

Abstract

The Public Service in Kenya is encountering numerous problems that demand attention to achieve its maximum capability of delivering high-quality services to citizens. The study is to assess the influence of employee commitment on performance of state departments in Kenya. Data obtained was then analyzed through descriptive statistics, frequencies and correlational analysis, that the correlation between variables organisational commitment and organisational performance is strongly and significant (r = 0.610, p < 0.01), indicating a positive relationship and the findings then presented through tables, bar charts and histograms. Research limitations are constraints of time and difficult in gathering information from state department officers. The results revealed that employee commitment improve productivity, service delivery, cost efficiency and positive work environment in state departments. Recommendations that state departments should implement are Strengthen Leadership and Management, Employee Engagement, Improve Working Conditions, Promote Employee Well-being and Implement Fair Policies and Practices.