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An assessment of factors affecting customer loyalty in micro-finance institutions: a case study of the Kenya Women Finance Trust

Authors

Maina, Gadson Irungu
Cite this Publication
Maina, G. I. (2014). An assessment of factors affecting customer loyalty in micro-finance institutions: a case study of the Kenya Women Finance Trust. Mount Kenya University. http://erepository.mku.ac.ke/handle/123456789/4132

Keywords

Small and Medium Entreprises

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http://erepository.mku.ac.ke/handle/123456789/4132

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doc00342520160622091853.pdf (616.63 KB)
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Date

2014-05

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Publisher

Mount Kenya University

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School of Business and Economics