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    USAGE AND USER SATISFACTION OF LIBRARY RESOURCES IN KISII UNIVERSITY LIBRARY, KENYA

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    Date
    2017-11
    Author
    Maina, Jane
    Masese, Jasper Mogaka
    George, Benard Omallah
    Makwae, Evans Nyanyu
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    Abstract
    This paper examines the usage and user satisfaction of library resources in Kisii University Library, Kenya. With the advent of mobile and computer technologies coupled with information proliferation, interest has been shifted to addressing changing users’ needs. The target population comprised of all librarians and all registered library users in Kisii University.It employed ex-post facto research design. The study sample comprise of one hundred and ninety five (195) out of a population of one thousand six hundred and twenty five (1625). Questionnaires were used in data collection. The findings suggest that the both library staff and users to embrace automation, better marketing of library resources and user training to be done
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    http://erepository.mku.ac.ke/handle/123456789/5647
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    • Department of Information Science and Knowledge Management [32]

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