School of Clinical Medicine

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Browsing School of Clinical Medicine by Subject "Academic processes"

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    PublicationOpen Access
    Management Information System Usage and its Influence on Academic Processes in Mount Kenya University, Kigali Campus, Rwanda
    (Journal of Information Science, Systems and Technology, 2018-02) Mukuru, Ssessazi Alfred; Ongus, Raymond Wafula; Gitonga, Morris Mbaabu; Nyamboga, Constantine Matoke
    The study investigated how both staff and students of Mount Kenya University, Kigali used the university’s Management Information System (MIS) to perform and benefit from academic processes and how the functionalities of the MIS influenced the execution of academic processes. Sample size of 164 staff and 354 students were obtained in the case study from target populations of 251 staff and 3072 students respectively, using stratified random and purposive sampling techniques, with the students sampled from the seven schools of the university. A questionnaire was used to collect data from the staff and students, while the Coordinator of ICT and Librarian were interviewed. Findings revealed that the MIS was considered helpful for student registration by staff (89.63%) and students (88.18%); for information retrieval by staff (90.24%) and students (93.66%) respectively; for documents generation by staff (91.46%) and students (86.74%); for enhancing students’ awareness of academic programs by the students (95.39%). MIS reduced long queues for services as revealed by staff (92.07%) and students (85.01%). Multiple regression analysis revealed a very strong positive correlation (R2 =0.95) between MIS usage by staff and perceived effectiveness of implementation of the university’s academic processes (R2 = 0.95), and similarly for the students (R2 = 0.901), with both correlations significant at the 95% confidence level. Recommendations of the study included the provision of uninterrupted Internet connectivity with adequate bandwidth to enable readier and faster intranet and Internet access. Provision of training on MIS functionalities for staff should be offered more frequently to minimize inefficiencies in MIS usage. Communications through the MIS should be improved in various ways, including posting timely notifications, providing feedback facilities and providing electronic links to the library’s Online Public Access Catalogue other information services, and various published digital documents and learning materials of the university.