Publication: Business Information Tewchnology Strategic Alignment Maturity and Business performance :A study of the Banking Insdustry in Kenya
Total Views 70
total viewsTotal Downloads 29
total downloadsDate
2018-12
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Technology and Systems
Cite this Item
Abstract
Purpose: The study aimed at establishing the relationship between the IT enterprise architecture
maturity and the business performance for the banking industry in Kenya.
Methods: The study involved analyzing qualitative data first and then the quantitative data. The
study employed stratified sampling. The population was made up of 39 banks. The 6 Tier banks
were the sample size of the study. The participants were the CEO, CFO and CIO of these banks.
The study used correlation design (multiple regression).
Results: The results from the assessment of the six Tier-one banks show that some banks clearly
do a better job of imbedding the best practices in IT enterprise architecture. The higher alignment
maturity levels are linked with better business performance measures including the ROA and
NPM.
Unique contribution to theory, practice and policy: Achieving significantly higher levels of
IT enterprise architecture maturity across a wider range of organizations is a long-term journey.
The journey in each organization begins with a complete assessment of how business views IT
and how IT views business. The journey continues with how business and IT executives work
together to close the gaps and improve the performance of the organization. And in the quest for
continuous improvement within a dynamic global environment, the journey may never end.
Description
Keywords
Enterprise IT, Enterprise Architecture, TOGAF, ZACHMAN, Maturity Model