Publication: The role of monitoring and evaluation system in promoting performance of Non-Governmental Organizations in Juba County, South Sudan
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2019-12
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Mount Kenya University
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Abstract
This study did set to understand the role of M&E system in promoting performance of
NGO’s in Juba County, South Sudan. Monitoring and evaluation system plays paramount
role in promoting performance of non-governmental organizations. In South Sudan, NGO’s
allocates 5% to 10% of project budgets for monitoring and evaluation activities with the
purpose of promoting their performance. However, little progress has been made in this
regard in Juba County of South Sudan. The study was guided by four objectives; to assess
the influence of monitoring and Evaluation system in promoting performance of nongovernmental
organizations; to determine the influence of evaluation system in promoting
performance of non-governmental organizations; to assess the influence of participatory
monitoring and evaluation in promoting performance of non-governmental organizations; to
examine the importance of monitoring and evaluation department in promoting performance
of non-governmental organizations. To address the objectives, key informant interviews and
semi-structured questionnaires were used to collect data. The study assumes that the findings
would benefit different stakeholders i.e. NGO staff, students, researchers and scholars. The
study targeted ten (10) NGOs which were purposively sampled i.e. 5 NGO’s with M&E
system and 5 NGO’s without M&E system. Quantitative data were analyzed by SPSS
Version 21 and qualitative data were analyzed using descriptive narrative log. The research
findings and analysis were presented in bar charts, graphs, frequency tables, percentages and
narrative logs. Study findings show that non-governmental organizations with functional
monitoring and evaluation system have high chances for better performance compared to
non-governmental organizations without monitoring and evaluation system as well as nongovernmental
organizations with weak monitoring and evaluation system. The study
findings revealed that some non-governmental organizations without monitoring and
evaluation system have better performance due to consultant services they hired to provide
external monitoring and evaluation support. However it was very costly for those nongovernmental
organizations to maintain the consultants for a long time within the nongovernmental
organizations. Further the study show that non-governmental organizations
without monitoring and evaluation department were spending a lot of funds on hiring
consultants for baseline, mid-term evaluation and end line evaluation studies of their
projects. Based on the findings above, the study concludes that having a functional
Monitoring and Evaluation system with an NGO strengthens its performance. The study thus
recommends that non-governmental organizations without monitoring and evaluation
system should initiate it to avoid over spending on hiring consultants who are very costly to
maintain for a long time.
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Keywords
Performance, Monitoring, Evaluation