Publication: Influence of procurement management practices on operational performance of Nakuru Level 5 Referral hospitals in Nakuru county, Kenya.
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2024-07
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Mount Kenya University
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Abstract
Every business needs procurement management since it is an essential component of
every activity the firm engages in, making it a strategic and crucial role. This study
looked into how procurement management procedures affected the level 5 referral
hospitals in Nakuru County, Kenya, in terms of their operational performance. The
study's goals were to ascertain how procurement planning affected operational
performance; investigate the impact of vendor management on performance; assess
the impact of e-procurement on performance; and investigate the impact of
inventory management, procurement monitoring, and evaluation on the performance
of Nakuru level 5 referral hospitals in Nakuru County, Kenya. Research design for
the study was descriptive. Procurement workers and upper management at Nakuru
level 5 referral hospital comprised the target population. In the investigation,
stratified and straightforward random sample methods were applied. A survey
instrument and an interview guide were employed to gather data. Content analysis
was employed for the qualitative data and descriptive statistics for the quantitative
data. To demonstrate the link between variables, regression modeling was created.
Tables were used to depict the data. . The study indicates that the study indicates that
there was a moderate positive and statistically significant correlation between procurement
planning and operational performance in Nakuru Level 5 referral hospital in Kenya (r =
0.556; p < 0.05). The study indicates that there was a moderate positive and statistically
significant correlation between vendor management and operational performance in Nakuru
Level 5 referral hospital in Kenya (r = 0.586; p < 0.05). This implies that vendor
management enhances performance operational performance in Nakuru Level 5 referral
hospital in Kenya. E-procurement and operational effectiveness at Kenya's Nakuru
Level 5 referral hospital showed a moderately positive and statistically significant
association (r = 0.592; p < 0.05), according to the study. According to this, Kenya's
Nakuru Level 5 referral hospital performs better operationally because to e-
procurement. Procurement monitoring and evaluation and operational performance
at Kenya's Nakuru Level 5 referral hospital showed a somewhat positive and
statistically significant link, according to the study (r = 0.579; p < 0.05). At Kenya's
Nakuru Level 5 referral hospital, inventory management and operational
performance have a moderately favorable and statistically significant correlation (r =
0.597; p < 0.05), according to the study. To sum up, the operational performance of
Nakuru Level 5 referral hospitals in Kenya with regard to inventory management,
vendor management, e-procurement, procurement planning, monitoring, and
evaluation have been evaluated. Hospitals should periodically identify and analyze
patients' needs, according to the report, and have an online system in place that
allows for electronic requisitions. This would guarantee a seamless progression of
hospital operations, augmenting the operational efficacy of the Nakuru Level 5
referral hospital. The findings of this study recommend that more research be done
to determine the difficulties with procurement management procedures at Kenya's
Nakuru Level 5 Referral Hospital.
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Keywords
Hospital, Nakuru, Level 5, Monitoring, Planning