Thesis:

Influence of project management practices on performance of non-governmental organization: a case of Danish refugee Council in Mogadishu, Somalia

Refugee Council (DRC) in Mogadishu, Somalia. It specifically sought to ascertain how communication practices affected the performance of projects run by non-governmental organizations in the Danish Refugee Council; how project planning affected the performance of projects run by non-governmental organizations in the Danish Refugee Council; how government practices affected the performance of projects run by non-governmental organizations in the Danish Refugee Council; and, lastly, how monitoring and evaluation affected the performance of projects run by non-governmental organizations in the Danish Refugee Council. The study employed a descriptive research design. 150 employees of the non-governmental Danish Refugee Council (DRC) in Mogadishu, Somalia, were the study's target demographic. The sample size of 109 was established with the use of Taro Yamane's sample size calculation algorithm. Questionnaires were employed by the researcher to gather secondary data. The respondents were selected using the convenience sampling technique. With the help of the research supervisor, two research specialists examined the questionnaire to guarantee the validity of the research tool. A pilot test was conducted for this study in order to assess the reliability of the research tools. Version 24 of the Statistical Package for Social Science (SPSS) was used to examine quantitative data.. The features of the gathered data were described using descriptive statistics. The associations between the study variables were ascertained using Pearson's correlation, Analysis of Variance (ANOVA), and Multiple Regression Analysis. The study's results were displayed as tables, means, and standard deviations. The results show that there is an effect of communication practices on performance of organization. It is commonly acknowledged that project planning is essential to guaranteeing the accomplishment of project objectives. The performance of NGO projects is significantly impacted by government policies. The results demonstrate how important monitoring and evaluation procedures are to raising the effectiveness of NGO projects. According to the study's findings, a key element of project management that significantly affects project performance is communication. The findings demonstrate how important project planning is to guaranteeing project success, with a focus on team member participation. The findings highlight how government actions can both improve and impair the success of NGO projects. For NGO projects to be successful, monitoring and assessment are essential. It is recommended that there may be a need to improve or streamline communication channels between stakeholders to ensure smoother project execution. It is recommended to implement clearer and more structured communication channels during the planning phase. To address the unanimous concern about regulatory hurdles, governments should simplify approval processes and reduce unnecessary red tape for NGOs. NGOs should invest in developing comprehensive and robust M&E frameworks tailored to project needs.