Thesis:

Effect Of Electronic Procurement Systems on Organizational Performance of Freight Firms in Mombasa County

Businesses' performance is greatly impacted by the use of electronic procurement systems, particularly in the freight industry. But because of current issues like the industry's vertical segmentation, which gives major organizations a client market share, smaller businesses struggle to survive and continue to serve the few clients they can handle. Thus, the goal of this research was to find out how Mombasa County's freight companies' organizational performance was impacted by the electronic procurement system. The purpose of the study was to investigate the effects of electronic marketplaces, electronic tendering, electronic sourcing, and electronic material management on the organizational performance of freight firms in Mombasa County. Additionally, the study employed stratified sampling and a descriptive approach to choose samples that were representative of the population. 254 workers, including department heads and general managers, from 80 Mombasa County freight companies were included in the study's sample. Questionnaires sent via email were the suitable means of gathering data and should be used accordingly. As part of a procedure for gathering data for analysis, the literature of relevant studies was examined. Furthermore, as methods and processes for data analysis, descriptive statistics of variance, means, standard deviation, and frequencies were applied. The statistical package for social sciences (SPSS) was utilized as the analytical tool, and inferential statistics such as Pearson correlation and linear regression were also employed as analysis techniques. The organizational performance of freight companies in Mombasa County was shown to be positively and considerably impacted by correlation analysis of electronic procurement systems, with regression analysis indicating a weak positive significance. Given that these computerized processes are interconnected with the procurement systems of the majority of these freight companies, the report iv advised policymakers to place greater emphasis on standardizing and optimizing these processes across various departments. Also, the management of the freight firms can review the electronic procurement strategies to enhance competitive advantage by training employees on the usage and application of electronic procurement systems. Moreover, the public procurement regulatory authority could use the findings of the study to set guidelines and benchmarks for utilizing electronic technologies. The study findings provided researchers with the need to improve on the knowledge and methodological gaps.