Thesis: Influence of occupational stress on employee performance: a case of lake basin development authority Kisumu, Kenya
dc.contributor.author | Busolo, Nicholas | |
dc.date.accessioned | 2024-09-06T09:21:46Z | |
dc.date.available | 2024-09-06T09:21:46Z | |
dc.date.issued | 2024-07 | |
dc.description.abstract | In today’s, working environment the number of office workers facing workplace stress has increased due to work dynamics within Organizations. Stress is defined as negative mental and physical phenomenon that occurs in people because they cannot cope with their needs. Workers globally encounter stress as a prominent challenge in the work stations. This poses a great risk to employers, especially in developing countries where employers, often unaware of the stressors affecting workers. The purpose of this study was to determine the influence of job stress on employee’s performance at the Lake Basin Development Authority. The purpose of these studies was to determine the influence of job demands on the performance of workers, to establish the influence of job control, to assess how conflicting roles influence the performance of employees and to determine the influence of organizational culture change on the performance of employees working at the Lake Basin Development Authority. Lake Basin Development Authority is located on Kisumu-Kakamega Highway, around Mamboleo junction in Kisumu County. The study was conducted from September 2023 to April 2024. The importance of these studies was to provide information that can help organizations manage stress related technical issues affecting employees at work. By identifying specific stressors for the Lake Basin Development Authority, this research will inform the development of intervention plans that can promote employee’s health, job satisfaction, and organizational benefits. These studies sought to fill the gaps on the existing literature on occupational stress by providing insight into specific stressors affecting employees in organizations. These studies were anchored on Karasek's job demand theory, conservation of resources theory, effort reward theory and the transactional theory of stress and coping. This research used a descriptive research design. The target of this study was 600 employees selected from all Lake Basin Development Authority departments. The sample size of the study was calculated using the Slovene’s formula, resulting in a sample size of 240 respondents. Questionnaire was used as research tool to gather important information and consist of closed and open-ended questions to provide qualitative and quantitative information. SPSS was used to analyze data to determine the nature of the relationship between dependent and independent variables. The study concluded that job demand and role conflict negatively affects employee performance while job control and organizational culture change influenced employee performance positively. The study recommends that organizations should give clear job descriptions, avoid overlapping roles, enhance performance meetings and improve on communication channels for enhanced employee performance. secondly, on job demand, Lake Basin Development Authority should optimize workload distribution to ensure equitable task assignments, provide adequate resources and support to empower employees in managing their duties effectively, and foster a supportive work environment that encourages open communication and feedback. Additionally, offering flexible work arrangements can help employees achieve a better work- life balance, reducing overall stress. Regular monitoring and adjustment of job demands based on employee feedback and performance metrics are crucial to maintaining realistic and manageable job expectations. Implementing these strategies will enhance employee well- being, satisfaction, and performance. | |
dc.identifier.uri | https://erepository.mku.ac.ke/handle/123456789/6605 | |
dc.language.iso | en | |
dc.publisher | Mount Kenya University | |
dc.subject | Working environment | |
dc.subject | Lake Basin Development Authority | |
dc.subject | Performance | |
dc.subject | Life balance | |
dc.title | Influence of occupational stress on employee performance: a case of lake basin development authority Kisumu, Kenya | |
dc.type | Thesis | |
dspace.entity.type | Thesis |