Thesis:

Influence of information technology tools on performance of judiciary projects in Nakuru law courts, Kenya

The success of project performance relies significantly on the project management approach adopted throughout the planning, implementation, and commissioning phases. Effective project management ensures timely completion, adherence to budget constraints, and delivery of outputs meeting intended utility functions. The integration of Information Communication Technology (ICT) in project management enhances information collection, storage, dissemination, and communication among project participants. This study investigated the impact of information technology tools on project performance, focusing specifically on the operations of the Nakuru Law Courts in Kenya. Despite extensive research on IT utilization across various sectors, there is a notable gap in understanding its role in judiciary project management. This research aimed to address this gap by examining the impact of IT tools on the performance of judiciary projects. The objectives included assessing the impact of electronic communication tools on performance of Judiciary Projects in Kenya, establish the impact of cost tracking tools on performance of Judiciary Projects in Kenya, find out the effect of time tracking tools on performance of Judiciary Projects in Kenya, and to establish the effect of quality assurance tools on performance on project management performance of Judiciary Projects in Kenya. Consequently, this study incorporates three theories: diffusion of innovation theory, systems theory, and the technology acceptance model. Employing a mixed-method approach, the study utilized a descriptive research design to provide a realistic depiction of existing phenomena. Data was collected through questionnaires administered. The target population for the study consisted of 4 judges, 47directorate staff, 48 Stakeholder groups representing LSK, AG, DPP NGOS and Donors and 10 members from security. The researcher applied both the probability and non-probability sampling techniques to arrive at 55 respondents Data analysis involved both quantitative and qualitative methods, using SPSS for coding and statistical analysis. The findings were presented in tables, charts and graphs. The study found that electronic communication tools, cost tracking tools, time tracking tools, and quality assurance tools each significantly impact project management performance, with a combined R² value of 0.463 indicating that these tools explain 46.3% of the variability in performance. Specifically, electronic communication tools showed a regression coefficient of 0.314, suggesting a notable positive effect on performance. Cost tracking tools had a coefficient of 0.159, indicating their significant but relatively lesser impact. Time tracking tools and quality assurance tools had coefficients of 0.313 and 0.225, respectively, demonstrating their strong influence on timely project completion and quality assurance. Recommendations include investing in advanced features of these tools, integrating them with other project management systems, and implementing comprehensive training programs to maximize their benefits and enhance overall project performance.