Thesis:
Effects of Employee Satisfaction on Customer Retention and Corporate Profitability: A Case of Kenya Travel Agents and Tour Operators in Nairobi County

Authors

Owino, Patrick Juma
Cite this Publication
Owino, P. J. (2010). Effects of Employee Satisfaction on Customer Retention and Corporate Profitability: A Case of Kenya Travel Agents and Tour Operators in Nairobi County. Mount Kenya University. http://erepository.mku.ac.ke/handle/123456789/296

Keywords

Business Administration

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http://erepository.mku.ac.ke/handle/123456789/296

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Date

2010

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Publisher

Mount Kenya University

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School of Business and Economis