Thesis:

Factors influencing private security companies’ performance in providing services to NGOs in juba city, South Sudan

One major worldwide concern is the protection of the public and their property. Human habitation inherently involves security considerations. Regardless of a culture's degree of development, the safety of individuals and their possessions has always been of utmost significance. This holds true regardless of how complicated or basic the culture in question is. The attacks and looting of NGO premises in Juba City have persisted despite the fact that there are many private security companies working in South Sudan. The main goal of this study project is to evaluate the variables that affect private security firms' ability to provide security services to non-governmental organizations in Juba City. These were to determine how the infrastructure, human resources, leadership, and regulatory environment of private security firms affected their ability to provide security services to nongovernmental organizations in Juba, South Sudan. The study used Routine activity theory and resource-based view. The sample size was 222 respondents, and the study employed a descriptive research design. Systematic random sampling and simple random sampling methods were used to select respondents for this study. Data analysis was done using the SPSS version 23 statistical software packages. The results were presented in tabular form for analysis. Results from this study will thus inform the decisions of NGOs in implementing security measures that mitigate risks and at the same time protect operations within the limited resources. This will also ensure cooperation and improvement in security arrangements amongst humanitarian sectors. Ultimately, findings will inform policy development and guidelines that enhance effectiveness and accountability in conflict zones. The study indicated that private security infrastructures, human resource practices, leadership, and the regulatory environment relate significantly to the provision of security services within Juba City of South Sudan. This is because of the small P-values, less than 0.05, which is the level of significance. Therefore, the study recommends that private security companies in Juba should prioritize investment in advanced security infrastructure, such as CCTV cameras, mobile vehicles, security dogs and forensic systems, in order to enhance the security of NGO offices and facilities. Furthermore, the private security company in Juba City should improve their human resource practices, which could be achieved through recruiting highly qualified staff and providing ongoing training, development and a supportive working environment. It is recommended that the private security company implement improvements to their leadership and management style. This should include the involvement of staff in decision-making processes and the provision of leadership and management training. Furthermore, it is essential that the Government of South Sudan clearly define and enforce regulations for private security companies. This should include licensing, ethical standards and compliance assessments. This will ensure operational integrity and reliability