Publication: Influence of staff motivation on organizational performance: a case of co-operative banks in Kiambu, Kenya
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2024-05
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Mount Kenya University
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Abstract
The study "Influence of Staff Motivation on the Organizational Performance of
Cooperative Banks in Kiambu County, Kenya," was conducted to investigate how staff
motivation strategies affect the organizational performance of cooperative banks. The
study was conducted in Kiambu County, Kenya. This study set out to evaluate the impact
of factors including job security, compensation, recognition, and growth on the
organizational performance of cooperative banks in Kiambu County. A sample cohort of
94 respondents from 8 branches of cooperative banks in the Kiambu region provided
answers to questionnaires, which served as the main data collection method in this
descriptive design study. To give actionable advice for strengthening employee
motivation strategies and ultimately raising organizational performance in the
cooperative banking industry, the study set out to provide a thorough analysis of the
existing staff motivation strategies and their potential consequences. With version 20.0
of the Statistical Package for Social Sciences (SPSS), a descriptive statistics technique
was used to analyze the collected data. The results demonstrated that most participants
believed employee motivating techniques improve organizational effectiveness. As the
study revealed different perspectives, specific solutions are important to address
employees' diverse demands. This research has added to the corpus of knowledge in
organizational behavior, human resource management, and the banking sector—
especially in the Kenyan context—by analyzing this crucial relationship. The results of
this study support the adoption of feedback channels, financing for activities related to
training and development, and a diverse approach to employee motivation.
Notwithstanding these informative results, the study acknowledges its limitations in
terms of geography, dependence on self-reported data, and the need for additional
research to enhance our understanding of the relationship between employee motivation
strategies and organizational performance.
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Keywords
motivation strategies, Organizational performance, Cooperative banks, Statistical Package for Social Sciences